Performance Management

Performance Management is both a strategic and an integrated approach to delivering successful results in organizations by improving the performance and developing the capabilities of teams and individuals.

One of the most important aspects of an appraisal is measuring performance. If an employer or manager is unable to compare an employee’s performance to previous benchmarks, it is very difficult for him or her to evaluate whether the individual has progressed or regressed. Beyond that, an appraisal meeting has to play an important role in motivating employees so they can perform better next quarter and the one after that. Most managers often assume that this meeting provides them a chance to vent out their frustration and tell employees what they can do better. However, this is completely the wrong approach. The only valid reason for reviewing performance is to improve it.

OSCAR is an acronym that stands for Objective and fair at all times, Smart goals that develop potential, Competencies that match the role’s responsibilities, Assess person based on role requirements, and Review based on role’s contribution to company.

Must attend if:

  • You find it difficult to deal with yours and other people’s confidence and morale during appraisal meetings

  • You avoid telling people how good or bad they are doing at work

  • You find it difficult to give constructive feedback to people

  • You feel anxiety pre appraisal meeting

  • You fear losing relationship over appraisal meeting, dealing with emotional staff

Benefits of the training course:

  • Feedback Finesse

  • Performance Motivation

  • Dealing with emotions

  • Power of Praise

  • Creating respect, Building rapport and diffusing conflict

Duration: 2 Days

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