Productivity Enhancement Through Training

By Varun Rajagopalan

23 Sep 2015

The only aspects of concern to any business stakeholders across all industries are the top-line and bottom-line figures and how to keep them improving. This in turn creates a sustained competitive advantage for a business. Either way, it is all about getting the most done with the least effort. Theorist and designer Bucky Fuller called this phenomenon “Principle of least action”.  But there is a glitch in this attitude or mind-set as any organization’s major asset is the workforce it possesses. Their employees’ value adds are intangible and it is difficult to link them to either the top-line or bottom-line category.

It has always been usual practice for any business to lay-off their employees during economic crunches and hire a fresh batch of people when things turn around. This has proved to be costly for organizations as quality talent have already been absorbed by visionary enterprises and they end up with a mediocre workforce.

So, the best approach for any organization is to invest on the skills of their employees continuously, as this has been perceived to be one of the major factors that help in employee retention. Also it helps the business to deal with volatile and unpredictable demands in market scenarios as first movers in new and unexplored domains always have the competitive advantage. To add to it, they will be able to sustain this advantage even when substitute products flood the market.

Now coming to productivity, we are talking about a discipline and rigour that an organization brings to the table when it comes to delivering services or products. The framework within which an organization’s productivity evolves is Time, Effort and Energy. This is usually entrusted to either managers or supervisors, and they need to ensure that the resources are not wasting time on non-productive activities and focus on what matters to the business. This requires them to think creatively, act appropriately and perform effectively. This is possible only if they have the necessary skill and knowledge about the domain. However, this does not happen overnight, and we cannot allow them to evolve in their own pace as every human has different abilities to absorb and apply their learning.

So, it is the responsibility of managers to create a learning map that can be leveraged by the rest of the workforce to develop and apply their skills within a specified time frame. This is called learning by design and it saves time for a fresh or lateral joiner to make themselves job ready, and in turn be productive. There is less scope for mistakes and brings in more clarity to the employee in terms of what is required by the customer and how to accomplish the same. So it is imperative for any organization to have a robust training and development program to keep their employees on the leading edge and also utilize their capabilities in as effective manner as possible.

Often, businesses are found wanting at introducing an able training programme to enable their employees to be more productive, capable and seamless problem solvers. Excellential provides a seamless ecosystem for companies to have a learned team of employees with custom programmes to deal with incumbent issues (if any) and help your workforce emerge from mediocrity to leadership.

Author: Varun Rajagopalan

Media Consultant